"How do I...?"
Knowledge base for participants who have issues they can self-solve.
We don't have the ability to directly refund Facebook fundraiser donations, but you can use this form to directly reach out to Facebook to get your refu...
Tue, 19 May, 2020 at 8:41 AM
Adding Milestones and Incentives to your page is easy! Simply log in to your Extra Life account, go to your participant page, and select the pencil icon nex...
Tue, 19 May, 2020 at 8:40 AM
So you want to link your fundraising page to your Twitch page? Excellent! Check out these steps on how to find the DonorDrive charity extension and add your...
Fri, 8 Jan, 2021 at 3:03 PM
We appreciate working with organizations that are committed to making a positive impact on children and families in need. Please contact our support team wi...
Mon, 30 Jun, 2025 at 9:37 AM
We're sad to hear you'd want to take a break, but completely understand! If you'd like to de-activate your Extra Life account, please create a ti...
Thu, 18 Jun, 2020 at 11:38 AM
To cancel a recurring donation, please contact our support team by email at support@extra-life.org or by submitting a ticket by clicking here! Include as ma...
Mon, 30 Jun, 2025 at 9:26 AM