"How do I...?"
Knowledge base for participants who have issues they can self-solve.
We don't have the ability to directly refund Facebook fundraiser donations, but you can use this form to directly reach out to Facebook to get your refu...
Tue, 19 May, 2020 at 8:41 AM
Log in to your Extra Life account. Go to your participant page. Click the pencil icon next to your fundraising goal. Add or edit your milestones and in...
Tue, 18 Aug, 2026 at 11:15 AM
Check out our 5-minute how-to video here! For step by step instruction, see below. The previous Extra Life Twitch extension is no longer available. Yo...
Mon, 5 Oct, 2026 at 1:00 PM
We appreciate working with organizations that are committed to making a positive impact on children and families in need. Please contact our support team wi...
Wed, 7 Oct, 2026 at 1:46 PM
We're sad to hear you'd want to take a break, but we completely understand! If you'd like to deactivate your Extra Life account, please create a...
Thu, 6 Aug, 2026 at 7:47 AM
To cancel a recurring donation, please contact our support team by email at support@extra-life.org or by submitting a ticket by clicking here! Include as ma...
Wed, 7 Oct, 2026 at 1:48 PM
To locate your team ID please follow the steps below: 1) Log in to your Extra Life Account using the "LOGIN" button on the upper right hand side....
Mon, 10 Nov, 2025 at 12:07 PM
For Darkpaw Games codes, please get in touch with support@extra-life.org We have a handy website where you can see and redeem any unclaimed incentives and ...
Thu, 6 Aug, 2026 at 7:41 AM