How do I earn a DXRacer chair?
Register as an Extra Life platinum participant and be one of the first 200 people to fundraise $5000+ USD.


How will I know I unlocked the chair?
You will receive an email from Extra Life with a unique code to redeem your chair on DXRacer after raising $5000+ USD as a platinum Extra Life participant.


Do I have to pay for shipping?
Nope! When you enter your unique code on DXRacer, the code will reduce the cost of the item to $0. All you need to do is enter your shipping information and check out!


I live outside of the US, will I need to pay taxes/duties on the chair when it comes through customs?
We are working with DXRacer to minimize import taxes on the shipments. If you encounter an issue with the delivery of your chair, please reach out to DXRacer’s support team: https://www.DXRacer.com/us/en-us/support/contactus/


I live in Alaska or Hawaii, and it doesn’t show as an option to ship to on DXRacer’s website. What do I do?
 
Send an email to support@extra-life.org and we will help you get your chair! 


I redeemed my chair and have a confirmation email, but it still hasn’t arrived. How can I get help?
Please reach out to DXRacer’s support team with your order information: https://www.dxracer.com/us/en-us/support/contactus/


I raised $5000+ USD, but never received a redemption email with my code. Help!
Please reach out to support@extra-life.org, and we will look to see what the heck happened.


Is there any chance I could buy the chair instead of raising $5000?
 The custom DXRacer chairs are specifically for Platinum Participants, and cannot be purchased at this time.