Not all support tasks end up in the right place. Here is where they go:
Essentials and US Website
In-Flight App Check-ins
Sara Waters (BI)
In-Flight bug reports
PoweredBy Tech support
Adding Photos to Image Relay
Updating Hospital Logos
(Darrin runs this)
- In-Flights User Guide: https://docs.google.com/presentation/d/1RZztNfvDcLfPYICVPiKXcCnd7MzJVZ8LlUtKcK7PDc0/edit#slide=id.g107c9f83e9_0_11
- In-Flight is controlled by PowerredBy which is an outside Business Intelligence Service.
If you are using SalesForce Desk, click the arrow in the top right corner
* Enter the recipient's emails
- Follow up on slack before closing the ticket.