Most technical issues with the websites can be fixed by clearing your cache and cookies! Listed below are the most common browser's steps to clear their cache and cookies!



Microsoft Edge

  1. Select the Hub icon (three horizontal lines at top bar in front of a star)
  2. Click the History menu option
  3. Click Clear history
  4. Select "Cookies and saved website data" and "Cached data and files"
  5. After the two are marked click Clear



Google Chrome

  1. On your computer, open Chrome
  2. At the top right, click the three dot menu:More
  3. Click More tools > Clear browsing data
  4. At the top, choose a time range. To delete everything, select All time
  5. Check the boxes next to "Cookies and other site data" and "Cached images and files" 
  6. Click Clear data



Internet Explorer

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history...
  2. Make sure to uncheck Preserve Favorites website data
  3. Check both Temporary Internet Files and Cookies then click Delete
  4. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies